Arlo|Smart Home Security|Wireless HD Security Cameras
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My Phone Says Devices Are Offline

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  • ‎2019-04-10 12:36 PM
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Verneta
Aspirant
Aspirant
‎2019-04-10 12:36 PM

Hello , installed three cameras n router without an issue ! Been running great until yesterday : we had a power outage n now my phone states we are offline ! HELP PLEASE

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jguerdat
Guru Guru
Guru
‎2019-04-10 12:54 PM

Power outages have proven to be problematic. Trun the router and base off and then back on, in that order, letting the router fully boot before turning the base on.

 

Also, consider a UPS for your modem, router and base. Not only will this prevent the problem for other outages but will also keep Arlo and your network working so you have continued protection during that outage.

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