Arlo|Smart Home Security|Wireless HD Security Cameras
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My Camera Is Not Alerting Or Recording.

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Nilsnels
Follower
Follower

We just changed a battery out on my mother in law’s camera. The battery was running low and we had an extra so we used that one. After replacing the battery it would no longer record or send alerts. We tested the motion detector and it is working. In the app none of the icons are darkened for that camera even though the yellow light on the camera indicates that motion is working. The other camera she has is working fine. Ideas?

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jguerdat
Guru Guru
Guru

Reboot the base. Check your active mode in the Mode tab after clicking on your base.