Arlo|Smart Home Security|Wireless HD Security Cameras

My Arlo upgraded without consent. See pictures inside Arlo Pro

Reply
Discussion stats
  • 2 Replies
  • 333 Views
  • 0 Likes
  • 2 In Conversation
dmike
Aspirant
Aspirant

My cameras don't work since the website upgrade on my laptop or phone.

I'll be using my laptop to troubleshoot here.  See below pictures of how my dashboard and devises pages look.

the cameras show as being offline, but when I open the device and try to slide button to turn on, nothing happens.

Please help.

arloarlo2

1 ACCEPTED SOLUTION

Accepted Solutions
dmike
Aspirant
Aspirant

Issue solved. I only needed to unplug it for a minute, then plug it back in.

View solution in original post

2 REPLIES 2
BrookeN
Arlo Moderator
Arlo Moderator

Do you have an iOS device or Android? 

dmike
Aspirant
Aspirant

Issue solved. I only needed to unplug it for a minute, then plug it back in.