Motion detection not working

[Tysofly19]

All of sudden my camera is not recognizing any motion. I have reset my router, camera base several times and nothing. This started a couple of weeks ago. I don’t have a subscription. Do I have to subscribe in order for the camera motion to work?

[jguerdat · Accepted solution]

A subscription is required for any camera newer than the Pro 2 (starting in 2018 with the Ultra series) for cloud recordings. You get a short trial subscription when first installing the camera but when that expires you need to buy a sub for those recordings. However, since you have a SmartHub, you could set up local recordings instead. It's not the same thing as the cloud recordings but some have made it work for them.