Arlo|Smart Home Security|Wireless HD Security Cameras

More notifications than actual videos

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BlessedMoM
Follower
Follower
My Arlo app is saying I have over 200 videos but I only have maybe 10 in my library. How do I get the count of videos correct?
2 REPLIES 2
TomMac
Guru Guru
Guru

Un-install and re-install the app

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Morse is faster than texting!
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pc2k17
Hero
Hero

In the android app........

 

For an example.......If you have 2 cameras and one says 20 new videos on the icon for that camera under devices and the other says 10 new videos (30 total), but when you go to the library you only really have 10 total because you deleted 20 of them you didn't need..... the individual count for each camera won't reset or update, you have to actually tap the number icon for an individual camera, which brings you into the library in filter mode. Then tap the X on the camera name that your filtering by, which removes the filter in the library. Now when you go back to devices all the individual cameras will now show zero new videos.

 

Not sure if this is by design or a bug.