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Missing videos

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Angiesmom
Aspirant
Aspirant

I was able to view videos up until 7:30 eastern time however none are in my library on one of my cameras but all are in the library on the other one.

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jguerdat
Guru Guru
Guru

Any chance you've got the filter set in the library?

Angiesmom
Aspirant
Aspirant

No filters set. They werent important just wondering where they went to. Cant open them in email either.

jguerdat
Guru Guru
Guru

Unfortunately, this happens from time to time. It appears to be a server issue of some sort. They may show up later or not at all. It would be worth opening a case with support to draw attention to this sort of thing.