Logs me off when I try to view on another device

[Flower214]

I would like to view my cameras on my phone and my pc. If I have it pulled up on my pc and try to open it on my phone it logs out on the pc. How do  I fix this?

[Ziya]

Create another account with another email address and then from your arlo app grant access (from the settings) to your new account. Job done

[AikaneKai]

Sadly, that's by design.  I've never seen a good explanation, but it's intentional.

[StephenB]

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@Ziya wrote:
Create another account with another email address and then from your arlo app grant access (from the settings) to your new account. Job done

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@Flower214, this is the way to prevent this from happening.  More info is here:

• https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-app
• https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...

Click on the "create account" link in the invitation email on a PC (or Mac).  That will open your browser to my.arlo.com.  If you've already created the friend account, just log into it at that point.

I recommend a PC because often people have a problem accepting the invite on their phones.