Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Live View not Loading Arlo Pro

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-10 01:53 PM
  • 1468 Views
  • 1 Like
  • 2 In Conversation
SandiBeach
Star
Star
‎2019-09-10 01:53 PM

Starting yesterday (9/9/19) afternoon, my live feed will not load consistently.  If it does load, it takes several tries and 30+ seconds to load.  It's not an wifi problem as nothing else regarding internet has had any changes as to access or speed.

 

Is this something widespread or is it just me?

Reply
Message 1 of 2
1,468
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-09-11 03:06 PM

Hi @SandiBeach

 

I have a few questions regarding this, What Phone/Device/Model/OS are you using? Also, are you running the new migrated Arlo app or the Legacy app?

0 Likes
Reply
Message 2 of 2
1,439
Discussion stats
  • 1 Reply
  • ‎2019-09-10 01:53 PM
  • 1469 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.