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Live Stream blocked by watchguard router

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carcinomad
Aspirant
Aspirant

Watchguard router flags arlo traffic as invalid (Invalid Request-Line format).

 

anyone know the AWS whitelist arlo pro uses?

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JamesC
Community Manager
Community Manager

carcinomad,

 

Arlo.netgear.com needs to be accessible along with the appropriate ports. Take a look at bullets 5-7 here for more information: My Arlo base station is offline; how can I troubleshoot it?

 

JamesC

carcinomad
Aspirant
Aspirant

the base station is fine.

the mobile interface is fine.

the issue is trying to view live streams from the web interface when behind a corporate watchguard router.  specifically, the arlo website is requesting data using malformed request line.  but since it's hosted on amazon AWS, whitelisting IPs to allow this traffic is difficult without knowing the range.

 

does anyone know the amazon AWS IP range used by arlo?