Library Issues due to Lookout Premium App

[Johnny1005]

Two days ago when trying to view library files on my LG V20 Android smartphone with Android v 7.0, The files would only play for up to 6 seconds then freeze and the buffer icon would display,  The files would not play beyond that point of where playback froze. " V2.5.1._21471" Error ER081 Unable to Connect"

In troubleshooting, I found that the Lookout Premium App which had an new update, "v10.22-5091e54"  is causing the problem.  

I resolved the problem by un checking the Lookout settings box for "Safe Browsing - Be alerted before you visit malicious URLs".  Now all Arlo library files on the Android smart phone play from start to end with no buffering or other problems.

The actual "Model (Recommened - Helps the community give the best answers" is actuall the VMB400v3| Arlo Base Station" (Community moderators you need to add applicable models to this forum reporting site)

[JamesC]

Johnny1005,

Thanks for sharing this information with the community. I will look into the model issue you mentioned as well.

JamesC