Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 10 Replies
  • 7106 Views
  • 0 Likes
  • 5 In Conversation
Johnic
Star
Star

I just got my arlo pro 3 camera setup and connected my base to hard wire connection that has 30 Mbps down and 5 upload. The cameras live view wouldn't work well at all and it  intermittently would drop out or not connect at all. I had to connect the arlo base directly to my wifi router which is delivering 65 Mbps down and 5 up. Is this a common problem? I thought 30 down ans 5 up wouldn't be an issue. 

10 REPLIES 10
steve_t
Master Master
Master

30 down and 5 up should easily be enough. Perhaps it's the consistency of the speed?

When you connected directly to the router, did you move the base station? I was wondering if the problems you were having might have been due to the signal between the camera(s) and base station

TomMac
Guru Guru
Guru

PS..enough speed, Netgear recommends min of 1MBS upload

--------------------------------------
Morse is faster than texting!
--------------------------------------
Johnic
Star
Star

So when I directly connected to router I had to move it further away from cameras and this is only solution that works. When it was connected remotely it had a much better range to cameras but it didn't connect and run smoothly. 

Wierd 

jguerdat
Guru Guru
Guru

What do you mean by a hardwire connection? Is it possible to use a long Ethernet cable to move the base back to the preferred location? A WiFi or power line extender may also be useful.

JPC
Prodigy
Prodigy

Might be an interference issue?

Johnic
Star
Star
You might be right
Johnic
Star
Star
That's exactly what I was trying to use - a power line extender and that the part with the slower or bad connection. It was giving me 30mbps down and 5 up but it couldn't hold a good connection.
Johnic
Star
Star
What's weird, I have my smartthings connected to the power line extender and it has no problems.
steve_t
Master Master
Master

Smartthings doesn't require a constant speed connection. Any problems might not be perceivable as it may just be a delay of a second or so. Video streaming requires a reliable connection

Johnic
Star
Star
Makes sense. Thanks. I assume its the quality of the connection the power line extender lacks. Bummer.