Intermittent Sound On Two Arlo Pro Cameras

[Keithw8750]

Both cameras working fine for 2 years now, however i now an getting intermittent sound on both cameras similar to a morse code noise, very annoying, have all required internet speeds

[TomMac]

Sounds like some form of interference....

Tho there was a sound bug a while back, it was fixed by either a FW or hardware change.... have you put in a note to Arlo Support?

[ShayneS]

Keithw8750,

To add on, have you tried any trouble shooting steps with the cameras and base station?

[Crbjr62]

Same issue...... sound is very choppy but only on the live view. My recordings are fine. 

[ShayneS]

Crbjr62,

Is this a new issue or intermittent? What speeds do you get from your ISP?

[Crbjr62]

Newer issues

20 mbps internet service.

Had these cameras up for over a year..... never had this issue before. 

[Keithw8750]

Its a new problem which only affects live feeds, recorded videos are fine, i have 36 meg download and 10 upload speeds, it is however impossible to use the 2 way talk function due to interruptions

[jguerdat]

Is it always in one direction, that is, from you to the camera or vice versa or is it bidirectional?

[pc2k17]

Degraded video quality, choppy video, and/or choppy sound has been reported in the Arlo Beta program by myself and several others. We provided samples and now a bug incident has been opened with the Arlo devs. So they are now aware and agree something isn't right. Hopefully they straighten it out soon.