Arlo|Smart Home Security|Wireless HD Security Cameras

I signed up for granted access - Now it’s saying email used

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Ricky194
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Follower

Hi I signed up trying to connect then my husband went on to share with me now I’m trying to signed up but it’s saying my email already used! Not sure how to do it now

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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brh
Master
Master

@Ricky194,

we need a little more information. Do you already have your own email address? Are you able to download the Arlo app and sign in using this email's credentials?

The primary account holder, I am assuming in this case that your husband set up the cameras using his email's credentials. He will go into Grant Access add your email address and select which cameras to share and set up administrative priviledges for you. He then will send an invitation to your email address. When you receive the invitation email, click on the link provided in the email and follow the instructions. You should be able to log into the Arlo app using your email credentials and see the cameras.

 

Brian