I have been unable to login for days

[Sparky4460]

I am having trouble logging into my Arlo account for several days now. Despite the status updates indicating that login issues have been resolved, I am still experiencing problems. My login attempts are met with messages stating that my email or password is incorrect, despite having used the same credentials for years without issue. I have attempted to reset my password using the 'forgot password' feature, but I do not receive any emails to complete the password reset process. This lack of communication has left me feeling frustrated, as I seem to have no other means of contacting support for assistance. Please look into this matter and help me regain access to my account as soon as possible. Thank you for your help.

[ShayneS]

Hi @Sparky4460 

Are you still experiencing this symptom? Can you pm me with your account email address and I will have someone take a look at this.