Arlo|Smart Home Security|Wireless HD Security Cameras

I can't update my Arlo App on my Blackberry Passport

Reply
Discussion stats
  • 3 Replies
  • 2955 Views
  • 0 Likes
  • 2 In Conversation
bkruining
Aspirant
Aspirant

I have installed the android Arlo App on my Blackberry Passport through Amazon and it worked fine until Dec 17, 2016 until Arlo came out with an update. The update request sends me to the Google Play site where it doesn't recognize my app probably due to the fact that it is installed on a Blackberry. Has anyone had the same problem, or fixed the problem?

1 ACCEPTED SOLUTION

Accepted Solutions
bkruining
Aspirant
Aspirant

I have just recieved a request from Amazon to update App. All is good now!!

View solution in original post

3 REPLIES 3
JamesC
Community Manager
Community Manager

bkruining,

 

Consider uninstalling the app, download a fresh version and reinstall.

 

JamesC

bkruining
Aspirant
Aspirant

Hi James, Thank you for the response! I have done trhat already with hopes that the Amazon site would have the latest updated app on their site. The app was the same version that I had originally. Thank You though!

bkruining
Aspirant
Aspirant

I have just recieved a request from Amazon to update App. All is good now!!