I Added A Smart Plan - How Do I Use The Features?

[Bmwhit]

Have had the arlo Pro system for over a year, has been fine. 4 cameras. I bought a 5th camera a few days ago Pro2 (which seems to not work as well in the dark at all). And I upgraded to the smart plan which shows that you will receive a picture of camera if activated with the options right under it to call 911, activate alarm or call friend. My system is just the same little text alert I received before. Nothing changed. I know the smart plan is activated as I see it when I am in the app and I see the options to turn off individual items, vehicles, people, animals... What am I missing?

[jguerdat]

And the camera is in an activaed slot?

[Bmwhit]

yes it is

[jguerdat]

Reading the FAQs here is always a good start. Here's some but take the time to read more and learn:

https://kb.arlo.com/000056588/How-do-I-set-up-Arlo-Smart

https://kb.arlo.com/000058833/How-do-I-enable-the-Arlo-Smart-person-detection-feature

https://kb.arlo.com/000062115/Arlo-Smart-Animal-and-Vehicle-Detection