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How to connect to new router

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BRL2626
Tutor
Tutor
My home internet provider had to come out and replace my router. Arlo now says it is offline. How do I go about re-connecting base station to the new router?? Also, do I have to re-sync all of the cameras?
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BRL2626
Tutor
Tutor
My home internet provider had to come out and replace router. How do I re-connect my system to the new router. Also, will i have to re-sync my camerasl
TomMac
Guru Guru
Guru

Follow the original setup... OR  plug in the base to the new router and see if works ( it may just connect )

As to cameras , if the base has been turned off a while , yes.

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BRL2626
Tutor
Tutor

I don't have the instruction manual from initially hooking them up.  Is there a video on the website?

BRL2626
Tutor
Tutor

I don't have the instruction manual from initially hooking them up.  Is there a video on the website?

jguerdat
Guru Guru
Guru

What are the LEDs on the base showing? Normally replacing the router isn't an issue - you just turn both the router and base off and then back on, in that order. You should then have 3 green LEDs - if not, give us details.

 

Syncing of the cameras comes later - maybe you need to do it, maybe you don't.