Arlo|Smart Home Security|Wireless HD Security Cameras

How to adjust Arlo Pro sensitivity?

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Uhly101
Guide
Guide

Hello,

How do i adjust the Arlo Pro camera sensitivity?  I'd like to lower the %, it's picking up too much false positives.  I think they changed something, I used to go into SETTINGS maybe MODE, either way, I can't seem to find how to adjust the Arlo Pro camera sensitivity.  Thanks.

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brh
Master
Master

@Uhly101

Yes it was the mode section. When you click on the arrow next to the mode you are using, (usually Armed mode), you will be taken to the Rules page where you set the parameters for each camera. Click on the Edit beside each camera nd go to the section that says, "If the Following," and select the checkbox for detecting motion. Click on the arrow beside it and adjust the sensitivity as needed,

 

Brian

Uhly101
Guide
Guide

Yeah, that's what I thought, unfortunately as can be seen from the attached photo, the arrow option is missing, I can't get to it,  so is that a Mac thing, a Safari thing, I think it's an Arlo thing, I think with the latest update it hosed me.  Thanks Arlo, unless you can prove otherwise, Arlo, Thanks.


Screen Shot 2018-10-24 at 6.55.28 PM.png
brh
Master
Master

@Uhly101

Some people have reported that even though they can't see the arrow, if they click on the area where the arrow should be, it works. If not, can you try from an iPhone or log into your account on a pc?

 

Brian