Arlo|Smart Home Security|Wireless HD Security Cameras

How can I retrieve video from three mos ago?

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Darcimc12 Follower
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I need to find a video from thanksgiving week and it doesn’t appear to go back that far. How can I get these to view?
Model: A6200|802.11ac Dual Band WiFi USB Adapter
Master steve_t Master
Master

You can't. If you allow the videos to go past your subscription time period, the videos will be gone. Please ensure you download any video clips you think are important

Master steve_t Master
Master

Oh, if you have a USB drive attached, you might be in luck and the video might be on that drive. Eject it via the app/web and then insert the drive into a computer to browse. Use VLC to view the videos

Guru jguerdat Guru
Guru

You can also temporarily subscribe to the Elite subscription which may allow you to see back the previous 60 days. No guarantees but it's worked for some.