Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Horrible customer service

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  • ‎2017-12-22 08:20 AM
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sirajkas
Follower
Follower
‎2017-12-22 08:20 AM

Horrible customer service. Nobody wants to help. They can't understand what you are saying and in a rush to get off the phone. I was kept on hold twice for 20 min this morning only for the agent to come back and tell me that her computer is not working. returning the camera. Netgear.. if you are reading, look into the customer service

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JamesC
Community Manager
Community Manager
‎2017-12-27 10:54 AM

sirajkas,

 

I apologize for the poor experience. What issue are you having? If you could give us some details about the issue, we may be able to assist here on the community.

 

JamesC

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