Arlo|Smart Home Security|Wireless HD Security Cameras
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Homekit Token Reset Needed

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jasonbrumbach
Follower
Follower
‎2024-10-25 01:57 PM

I have seen on the community that resetting the token of the ultra hub allows it to reconnect to Homekit.  How do you formally request that new token to be sent to the hub?

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-10-29 08:33 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

:How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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