Arlo|Smart Home Security|Wireless HD Security Cameras

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I had this issue before and someone sent me reset token, and started working. Now I have that issue back again. Can anyone from the support staff send me reset token please ?

3 REPLIES 3

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Hello , I don't know what happened. All my cameras and base station showing offline. I have all the light as green in the base station but all cameras showing offline in the app and in the web portal. I did all the basic troubleshoot but nothing seems to working. Not sure if this was related to token reset or there's an outage.

never mind. After doing hard reset it's working now. I hope I don't have to keep on doing hard reset. There is some weird things going on with the IOS app.

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