HOW DO YOU GET THE BASE STATION TO STAY CONNECTED TO WIFI!!!!! I SEE NO ANSWERS HERE! $400 wasted!

[cokstt]

Arlo Pro 4XL 

The base station connects and turns "blue" for about 5 seconds, then orange blinking light - EVERY TIME!  I have it right next to the router.  It has been like this since I bought this system 4 yrs ago!  I gave up shortly after I bought it and stowed it but now need to use it.... same problem!  WHERE do I find the answer to fix it?  All I find are dozens of similar complaints but no "solution"!!!

[StephenB]

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@cokstt wrote:

Arlo Pro 4XL 

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So one option is directly connect the camera to your home wifi (and not use the base).   A way forward if you are planning to get a subscription.

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@cokstt wrote:

HOW DO YOU GET THE BASE STATION TO STAY CONNECTED TO WIFI!!!!!

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The base station doesn't connect to your home wifi.  Instead it connects to your router using ethernet.  Is that what you've done?

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@cokstt wrote:

I have it right next to the router.  

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It could be too close.  If the two radios are too close together, the antenna system can get overloaded (either in the router or the base - or both).  I suggest putting the base far away from the router as the ethernet cable will reach.

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@cokstt wrote:

I gave up shortly after I bought it and stowed it but now need to use it.... same problem!  

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Are you still using your original Arlo account?

Is the base still listed there?  If so, is it off-line?

What model is the base station?