Arlo|Smart Home Security|Wireless HD Security Cameras

Granted access user Still receiving PN after being removed from account

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markie9230
Aspirant
Aspirant

Boss went on vacation, gave permission to have FULL access for me to watch his cameras. he came back took me off of his Arlo, but I am still getting push notifications from his cameras and doorbell. He has taken my email off of his Arlo account, but I'm still getting push notifications from his account, this is driving me crazy. On my Arlo account I'm only showing my cameras but still getting push notification on all his. PLEASE HELP!!!

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @markie9230

 

Can you verify if they followed these steps to remove you as a granted access user.

 

How do I delete friends from my Arlo account?

markie9230
Aspirant
Aspirant

yes SHANE, he did remove my email from his account. still getting notifications from HIS  arlo though!  driving me batty.  still need a solution for this problem. THANKS sincerely MARK

ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support