Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Grant Access

Reply
Discussion stats
  • 3 Replies
  • ‎2023-06-06 09:31 AM
  • 661 Views
  • 0 Likes
  • 2 In Conversation
dfaris
Guide
Guide
‎2023-06-06 09:31 AM

I have been using Arlo for over a decade. I have 3 people I granted access to.  Recently when I tried to grant access to one of my friends, there were no fires listed. Although my firends can still see camera. It is like I an=m no longer in charge.

Labels:
0 Likes
Reply
Message 1 of 4
661
3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-06-09 10:22 AM

Do you have a screenshot of this issue by chance?

0 Likes
Reply
Message 2 of 4
629
dfaris
Guide
Guide
‎2023-06-09 10:44 AM

Problem solved. I added my Friends as friends again. They accepted by logging into their existing account. everything was ok again. I am guessing that it had something to do with the two type of login Homne Secure and Home Safe or whatever,

 

0 Likes
Reply
Message 3 of 4
627
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-06-09 11:02 AM

Thanks for the update.

0 Likes
Reply
Message 4 of 4
625
Discussion stats
  • 3 Replies
  • ‎2023-06-06 09:31 AM
  • 662 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.