Grant Access email not being received

[rkdagunner]

I've tried adding my wife under grant access by sending her an email. However the email is not going through and I've tried it 3 times. The email I listed is correct and there is also nothing in the junk folder. Any solutions?

[JamesC]

rkdagunner,

It sounds like the email provider may be blocking the email. Try sending to a different email address and see if you still get the same behavior.

JamesC

[rkdagunner]

I only have two emails so tried sending it my email I use for the my main account. It still didn't come through. Can I add another user without this email method?

[rkdagunner · Accepted solution]

ok worked when I sent to my sons email. Weird since we both had gmail accounts. All good for now