Arlo|Smart Home Security|Wireless HD Security Cameras

Get error when trying to upgrade subscrition to premium

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gillies299
Aspirant
Aspirant

Hi All.

 

I get the following error while trying to upgrade to use more cameras. Can anyone help?


Request fault.PNG
6 REPLIES 6
gillies299
Aspirant
Aspirant

Forgot to mention that the error says: 

 

The request's content is invalid

brh
Master
Master

What country are you in? 

Your country may not have been set up for payments yet.

Secondly, Arlo only accepts Mastercard and Visa for payments.

Contact Support at the link below.

 

Brian

gillies299
Aspirant
Aspirant

Hi.

 

I'm in South Africa and did use a VISA card. Where can I get a country list?

 

Thanks

brh
Master
Master

Try contacting Support at the link on the bottom o the page.

 

Brian

brh
Master
Master

I googled your error message and I found one person solved the problem  Did it ask you for a language and did you put English? 

I have not done this procedure to upgrade my plan yet so I don't know too much about this. Just posting what I read in another post.

 

Brian