Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing not working with Samsung A6

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GastonJR
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I recently switched from an Iphone to a Samsung A6.  The geofencing in the APP no longer works.  I'm not sure if it's not recognizing the phone is in the geofencing area or the geofencing is just broken.  I have gone into the geofencing section and selected my house on the map and verified the address is correct.  I have checked the app permissions to make sure the location permission is selected.  I have uninstalled and reinstalled the app, rebooted the hub and checked for updates.  Any other ideas?  The excessive notifications and recordings when I am home are flooding my inbox.  Any help is appreciated.

 

Arlo Camera

Hardware: H8

Firmware: 1.092.0.24_985

 

Base Hub

Hardware: VMB4000r3

Firmware: 1.14.1.2_2916_1fdeefd

 

Phone: Samsung A6

App Version: 2.12.2_27010

1 ACCEPTED SOLUTION

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GastonJR
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Aspirant

Mark as solved.  I found a sub menu regarding activating a device under the geofencing menu and that appears to have fixed it.

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GastonJR
Aspirant
Aspirant

Mark as solved.  I found a sub menu regarding activating a device under the geofencing menu and that appears to have fixed it.