Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Geofencing Notifications 2 Devices - 1 Device Not Home

Reply
Discussion stats
  • 1 Reply
  • ‎2019-01-23 04:09 AM
  • 748 Views
  • 0 Likes
  • 2 In Conversation
Omda1
Follower
Follower
‎2019-01-23 04:09 AM

I have an Arlo Pro with 5 cameras, I set up Geofencing for 2 devices (My iPhone and my wife's iphone) Was hopping to receive push notifications from all 5 cameras IF both our phones are out of the zone What is happening is that I am receiving notifications whilst I am out of the zone, even though my wife's phone is still IN zone! Is there a way to fix this? Thank you

Labels:
0 Likes
Reply
Message 1 of 2
748
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-01-24 09:53 AM

A few questions here, Do you have the latest OS installed on the iPhones? 12.1.3

 

Is the base station currently running the latest firmware?

 

Have you tried to reboot the base station & test again?

0 Likes
Reply
Message 2 of 2
723
Discussion stats
  • 1 Reply
  • ‎2019-01-23 04:09 AM
  • 749 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.