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Galaxy S20 Ultra can't login to app

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  • ‎2020-03-10 09:06 PM
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Agould
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Follower
‎2020-03-10 09:06 PM

I just upgraded to the Galaxy S20 Ultra. I can not log into the app from the S20. Are there compatibility issues with this device? When I try to log in, the app tells me "Login incorrect"  I can still log in and out using my Galaxy S9.

Thank you 

 

NOTE: I'm forced to pick a Model. There isn't any selection for the app.

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TomMac
Guru Guru
Guru
‎2020-03-11 04:46 AM

Usu the brand new phone, brand new issues....

contact Arlo and let them know.  they may be testing the new phone but better to be proactive.

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Morse is faster than texting!
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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-03-13 01:14 PM

Hi @Agould

 

Are you still experiencing this issue with logging in with your s20?

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