Arlo|Smart Home Security|Wireless HD Security Cameras

Exchanging defected camera what does RMA number mean?

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Dashirl329 Follower
Follower

Returning arlo pro defect due to update on Nov 21 2018. Giving me another one but they want me to write the RMA number. Is that what is written under it or case number. Appreciate answer Thank you

Guru TomMac Guru
Guru

Do a screen capture print out of the info...more is better than wrong

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Morse is faster than texting!
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brh Master
Master

@Dashirl329

I did an RMA about a year ago and if I remember correctly, they wanted you to write the RMA number on the outside of the box that the old camera was being shipped back in.

 

Brian

Guru jguerdat Guru
Guru

That's to help identify the item in case other documentation gets lost.