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Enabled Two-Step Verification. Followed instruction and enabled push notifications but shows error.

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KatCastle
Aspirant
Aspirant

So I'm trying to enable the 2-step notification as required. Followed the instructions and have enable push notifications but every time I choose trust this device - an error message pops up asking me to enable push notification but I already did....What gives?

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JessicaP
Arlo Employee Retired

Hey KatCastle,

 

Have you tried rebooting your phone device to see if that helps?

KatCastle
Aspirant
Aspirant

that error message may be harmless - as it does say it is enabled after one logs in again despite the error. I think it is a bug in their program that spits this message out. 

JessicaP
Arlo Employee Retired

Have you tried what I mentioned above? What other troubleshooting steps have you tried so far?