Arlo|Smart Home Security|Wireless HD Security Cameras

Duplicate notificstions for a single event using Arlo Smart notifications with activity zones

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secaz
Virtuoso
Virtuoso

This is merely informational for anyone still suffering from multiple push notifications for a single trigger event when using Arlo Smart with activity zones.

 

I hadn't had this issue in years, not until my HOA recently made me relocate my cameras.  Afterwards, one camera then faithfully sent duplicate notifications.  I'd receive one notification followed by another a few seconds after the first.  Drove me nuts, nothing helped, removed the camera and added it back, all the usual nonsense.  New versions of Android app didn't help, either.

 

It recently occurred to me that my tall saguaro cactus is in the middle of a single activity zone, and also dead canter in front of the camera lens (the cactus is about 35 ft away, give or take).  Also, the camera lens points directly at the road, it's not viewing the road from an angle.   And the height of the camera is about 4 ft from the ground (hidden in a planter box outside my kitchen window).

 

When anything would traverse from one side of the saguaro cactus to another, across the SINGLE activity zone, typically a vehicle, I would get two push notifications.  Each is EXACTLY the same, has all the same info, green box and all.

 

Decided to split the notification zone into two different zones.  One extends to the middle of the saguaro, the next starts where the other left off, in the middle of the saguaro and then continues on.

 

No more duplicate push notifications since I made this change...

 

Incidentally, the camera is the same general location as it was before I moved it, except previously it had been about 7 ft off the ground, and was 4 ft over further on the wall of my garage, and so in this previous position it was viewing the road at an angle, which I think is why I did not have prior issues when using a single activity zone with the saguaro in the middle.

 

And although I would be the first one to jump on the Arlo is a POS bandwagon, this is a failing with the code for determining triggers, I would think, and the timing, perhaps, given that it happens with fast moving objects, NOT slow ones, like people walking or animals, or cars creeping along super slow, even people on bicycles aren't fast enough (or large enough, in addition?) to cause an issue. 

 

The saguaro is also a double saguaro (two side by side with virtually no space in-between), not sure if the width of the vertical object in the middle of an activity zone makes a difference.

 

Anyway, for subscribers beating their heads against a wall, with either new camera systems or old, using Arlo Smart notifications and activity zones, perhaps they might find this information to be of use when troubleshooting...

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