Arlo|Smart Home Security|Wireless HD Security Cameras

Does EOL 7 day cloud offer apply if I buy new cameras?

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rpollock
Follower
Follower

I’ve got the Arlo Pro going eol and have just been notified that I will continue getting the 7-day cloud storage free. If I use the 50% off promotion to upgrade my cameras, will I lose the free storage and have to start paying?  

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jguerdat
Guru Guru
Guru

The existing Pro cameras will continue to have the 7 day free storage. ANy new camera will require a subscription for cloud recordings. You can purchase a single-camera plan if desired.

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jguerdat
Guru Guru
Guru

The existing Pro cameras will continue to have the 7 day free storage. ANy new camera will require a subscription for cloud recordings. You can purchase a single-camera plan if desired.

Aarm
Aspirant
Aspirant

Now no recording for my Arlo camera only live view but according to EOL it should still support free recording, don’t have subscription.

StephenB
Guru Guru
Guru

@Aarm wrote:

Now no recording for my Arlo camera only live view but according to EOL it should still support free recording, don’t have subscription.


Please let us know the camera model.

 

Also, try making a manual recording while livestreaming, and see if that works.