Arlo|Smart Home Security|Wireless HD Security Cameras

Device off blue light lights up at night

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bdaqueen
Aspirant
Aspirant

I have one of my devices turned off, however, most nights I notice a blue light that come on for a moment and then goes off. Why would that be? Thank you

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi @bdaqueen

 

It sounds like the camera(s) are syncing with your base station. When did this issue first occur?

 

Did you happen to notice if the base station was offline while the camera was blinking blue?

bdaqueen
Aspirant
Aspirant

it has been going on for a while, typically it happen, that I notice, around the same time at night, I have no way of knowing if it is syncing with the base station.  I would I be able to tell? it there a log I can check.?

 

Thanks 

ShayneS
Arlo Moderator
Arlo Moderator

Hey @bdaqueen

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support