Arlo|Smart Home Security|Wireless HD Security Cameras
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SSV
Follower
Follower

1) I usually charge the battery using/in the camera itself - one of my cameras is unable to charge the battery.

2) Connected solar chargers to the cameras - same, the batteries are not charging up

 

Stuck with dummy cameras now ...

2 REPLIES 2
jguerdat
Guru Guru
Guru

Sounds like you let the batteries totally die. Recharging a dead battery requires extra steps to get enough charge in them to allow normal charging. There's an FAQ here in the support area about reviving dead batteries.

TomMac
Guru Guru
Guru

here;

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

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