Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot get my base station to connect to the router

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  • ‎2021-11-26 08:21 AM
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Mikey1970
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‎2021-11-26 08:21 AM
Cannot connect to the router .the center light is not on.ive tried unplugging it, resetting it
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StephenB
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‎2021-11-26 08:29 AM
@Mikey1970 wrote:
Cannot connect to the router .the center light is not on.ive tried unplugging it, resetting it

Is this a new installation?

 

Have you tried a different ethernet cable (or a different port on the router)?

 

What base do you have???

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jguerdat
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‎2021-11-27 06:15 AM

Also, does the LED ever turn on when first powering the base? If not, perhaps the base is faulty. Swap at the store.

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