Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Cannot connect to internet

Reply
Discussion stats
  • 1 Reply
  • 240 Views
  • 0 Likes
  • 2 In Conversation
Mayumi7801
Follower
Follower
Model VM84000 FOR MAC
1 REPLY 1
StephenB
Guru Guru
Guru

@Mayumi7801 wrote:
Model VM84000 FOR MAC

Do you mean VMB4000?  It's not specifically for Macs.

  1. Have you connected it to your router's LAN port?
  2. What status are the LEDs?  https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean
  3. Have you tried onboarding it both using the app (mobile device) and a PC/MAC (browse to my.arlo.com)?