Can't discover camera in app

[BrooklynNYC]

Hi, 

In the app, there is no camera discovered and no recording in library at all.  However, when I log into the web, the cameras are there.  I reinstalled the app on the phone but still not resolved.  Any advice from the community?  Thanks.

[jguerdat]

Silly question but are you logging into the app with the same credentials? If so, what phone and OS version?

[BrooklynNYC]

yes, same credentials.  It is iPhone with ios 16.1.  The app is already updated.    I get the notifications of movements and sound in the app still but can't see any of the cameras.  No clue what is going on.

[ShayneS]

This issue should now be resolved, are you still experiencing this?

Thanks