Arlo|Smart Home Security|Wireless HD Security Cameras

Can't connect to base station with Arlo pro

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George555
Aspirant
Aspirant

Hello all I have the VMS 4530-1AR Arlo pro 5 camera system that was given to me.. I set up the base station and connected it to my Wi-Fi but the app will not discover any of the cameras which are fully charged.. Am I doing something wrong or are these cameras so old The app won't discover them

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  • ShayneS
    Arlo Moderator
    Arlo Moderator

    @George555 Can you try installing the cameras with an Android phone if possible. 

     

    You can find the How-To article here

5 REPLIES 5
jguerdat
Guru Guru
Guru

Did you first set up the hub to your account?

ShayneS
Arlo Moderator
Arlo Moderator

Hi @George555 

 

Are you still experiencing this symptom? Can you dry onboarding the cameras with an Android device?

George555
Aspirant
Aspirant

Im  not sure how to do that...

 

StephenB
Guru Guru
Guru

@George555 wrote:

Im  not sure how to do that...

 


Not sure how to do what exactly???

ShayneS
Arlo Moderator
Arlo Moderator

@George555 Can you try installing the cameras with an Android phone if possible. 

 

You can find the How-To article here