Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Can't connect VMB4000

Reply
Discussion stats
  • 1 Reply
  • ‎2022-12-21 07:47 PM
  • 403 Views
  • 0 Likes
  • 2 In Conversation
Jcajr
Follower
Follower
‎2022-12-21 07:47 PM

I have the Vmb4000 I am trying to connect it but it can’t be found on my network. Is there something I could be doing wrong? I’ve followed all the instructions to a T. I’ve reset the base also. 

Labels:
0 Likes
Reply
Message 1 of 2
403
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2022-12-22 06:47 AM

Is this a new or used base? What are the LEDs showing? Should be power and Internet are green and Camera may be off or solid amber. You may need to hold the reset button on the back for >10 seconds until the LEDs flash amber. Let it reboot and try again.

0 Likes
Reply
Message 2 of 2
386
Discussion stats
  • 1 Reply
  • ‎2022-12-21 07:47 PM
  • 404 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.