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Can't add my devices

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  • ‎2020-01-04 04:09 AM
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MicheleK
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Follower
‎2020-01-04 04:09 AM

Hi, I'm using an Arlo base with 5x Arlo Pro cameras since a long time and it worked well until now. I travelled from one country to the other, changed Network, phones, etc.. and never had a problem until yesterday.

Last time I checked (last week) it was fine and today (03/01/2020) my app is totally empty, no devices, no recordings and  showing me as only option to Add a New Device.
I tried on my computer and on my phone but my Base Station can't be found, even the 3x lights are green and nothing changed. 

 

What to do?

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jguerdat
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‎2020-01-04 07:29 AM

Is it possible the current country or ISP is blocking access?

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