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Can't Log In Via The Browser

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liggie33
Aspirant
Aspirant

I am having trouble logging in from my home desk top....I entere the password and the it just keeps going back to the log in screen and sometimes asks to update flash...which I have...

I can log in with my lap top and iphone app without an issue...

I use chrome....

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jguerdat
Guru Guru
Guru

2 things which are unrelated to each other:

 

1) What antivirus software are you using? Therehave been recent problems with Kaspersky and perhaps others that cause you to need to whitelist https://arlo.netgear.com before you can log in.

 

2) The Flash banner has a "click here" link - click that and enable Flash once logged in.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

2 things which are unrelated to each other:

 

1) What antivirus software are you using? Therehave been recent problems with Kaspersky and perhaps others that cause you to need to whitelist https://arlo.netgear.com before you can log in.

 

2) The Flash banner has a "click here" link - click that and enable Flash once logged in.

liggie33
Aspirant
Aspirant
That was the issue., It was chrome. So I had to allow in my Kaspersky settings as directed..
Thank you!
.