Arlo|Smart Home Security|Wireless HD Security Cameras
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lujiwei
Aspirant
Aspirant

I`m from China.i bought the 3 Arlo Pro Cam Kits 2 years ago.It worked well, but now,  i can not see the records on my cellphone and my PC even if it recorded. On the other hand I can`t download the records.Why?

3 REPLIES 3
jguerdat
Guru Guru
Guru

Governmental Internet interference?

lujiwei
Aspirant
Aspirant
I also cannot see the records by using vpn.maybe i have to connect the base with the router by using vpn?
jguerdat
Guru Guru
Guru

What are the LEDs on the base showing? If the Internet LED is amber, there's no connection to the servers.