Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras show offline

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chuck159
Apprentice
Apprentice
Arlo shows that I'm offline I can't view any cameras all lights are ok anyone else having this problem?
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chuck159
Apprentice
Apprentice

I turned off the router. As you mentioned, next time I'll turn off the Arlo base. Just to mention, on the Arlo base, all three green lights were on. 

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3 REPLIES 3
chuck159
Apprentice
Apprentice
I turned my router off then turned it back on everything's working. still trying to learn Arlo.
jguerdat
Guru Guru
Guru

Was it your router you turned off or the base station?  The latter is usually the one that needs a power cycle to restore sanity.

chuck159
Apprentice
Apprentice

I turned off the router. As you mentioned, next time I'll turn off the Arlo base. Just to mention, on the Arlo base, all three green lights were on.