Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras show offline

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  • ‎2017-01-07 05:32 PM
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chuck159
Apprentice
Apprentice
‎2017-01-07 05:32 PM
Arlo shows that I'm offline I can't view any cameras all lights are ok anyone else having this problem?
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chuck159
Apprentice
Apprentice
‎2017-01-09 07:40 AM

I turned off the router. As you mentioned, next time I'll turn off the Arlo base. Just to mention, on the Arlo base, all three green lights were on. 

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chuck159
Apprentice
Apprentice
‎2017-01-07 05:55 PM
I turned my router off then turned it back on everything's working. still trying to learn Arlo.
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jguerdat
Guru Guru
Guru
‎2017-01-09 07:31 AM

Was it your router you turned off or the base station?  The latter is usually the one that needs a power cycle to restore sanity.

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chuck159
Apprentice
Apprentice
‎2017-01-09 07:40 AM

I turned off the router. As you mentioned, next time I'll turn off the Arlo base. Just to mention, on the Arlo base, all three green lights were on. 

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