Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras not recording

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AKGRAM
Aspirant
Aspirant

2 cameras not recording.  They are fully charged, active and the settings are correct.

 

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StephenB
Guru Guru
Guru

@AKGRAM wrote:

2 cameras not recording.  They are fully charged, active and the settings are correct.

 


Can you livestream them?  If you can, is it possible to make a manual recording while livestreaming?

 

Can you confirm the camera model?

JamesC
Community Manager
Community Manager

AKGRAM,

 

Check the active mode to make sure the cameras are "Armed", test again to see if you still experience the same behavior.

 

JamesC