Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Cameras are randomly out of battery

Reply
Discussion stats
  • 3 Replies
  • 637 Views
  • 0 Likes
  • 3 In Conversation
Elyria
Aspirant
Aspirant

The blue light came on last night on each c amera when charging but today when trying to sync with device, cameras appear dead...no blue lights, no lights.  They were each charged 12 hours.  Ideas?

3 REPLIES 3
TomMac
Guru Guru
Guru

Pull battery and replace... they should auto sync if close enough to base.

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
Elyria
Aspirant
Aspirant

That didn't work...the sync lights on the device were blinking green but the cameras look dead.  Other ideas?

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Elyria

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support