Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera says offline when it is connected to WiFi.

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  • ‎2020-01-22 09:55 AM
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Karolina
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‎2020-01-22 09:55 AM
It says its offline. It was fine for a year, but not it started to be weird for some reason. The baterry is charged. It works sometimes and then it doesn't. I have attached image.
Screenshot_20200122_175435.jpg
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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-01-22 04:41 PM

Hi @Karolina

 

Have you tried to remove & re-insert the battery to the camera? You can also try & remove the camera from Settings > My Devices > Re-add it & test again. 

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