Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera says offline when it is connected to WiFi.

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Karolina
Follower
Follower
It says its offline. It was fine for a year, but not it started to be weird for some reason. The baterry is charged. It works sometimes and then it doesn't. I have attached image.
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Karolina

 

Have you tried to remove & re-insert the battery to the camera? You can also try & remove the camera from Settings > My Devices > Re-add it & test again.