Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Camera not connecting

Reply
Discussion stats
  • 1 Reply
  • ‎2019-07-06 08:18 PM
  • 562 Views
  • 0 Likes
  • 2 In Conversation
TyroneWhite
Follower
Follower
‎2019-07-06 08:18 PM
I am moving to a new apartment, and after I got everything hooked back up one of my camera says that it is not connecting, I don't know why, and it has a full charge. Any tips? Arlo Pro with 4 cameras
Labels:
0 Likes
Reply
Message 1 of 2
562
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-07-07 07:55 AM

When you first insert the battery fully, the blue LED on the front should blink briefly to let you know power has been connected. Does it? Does it work if you use the AC adapter, with or without the battery installed?

0 Likes
Reply
Message 2 of 2
536
Discussion stats
  • 1 Reply
  • ‎2019-07-06 08:18 PM
  • 563 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.