Camera image in the app not showing - press live button to see camera

[hoofbeats95]

I got a replacement camera and added it through the app and synced to base. 

In the app I don't see a snapshot of the last image on the device page for this camera.  The other two cameras show me some kind of snapshop of the last time motion was detected or live view was shown. 

My husbands app (he has a different account and was granted access) shows the image snapshot for that camera. 

Also when I log into my arlo online the new camera shows the snapshot image.  

But in my account on the app it shows "Press the Live button to see your new camera in action"

How do I get it to show the image snapshot?  I removed and added the camera and that didn't resolve it. 

[jguerdat]

I've seen that but its resolved itself after a bit of time. Do you have any recordings on the camera? That seems to be the trigger for me.